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Troubleshooting Internet Connections

 To produce a good trouble shooting plan, I gathered information from three tech focused websites. They all had different methods for fixing a bad internet connection. I choose the suggestions that would be most relevant and understandable to the average user. The easiest way to solve an internet issue is to move closer to the router and test the network on a different device. By testing the internet connection on another device, the user can determine whether the computer is having an issue. If the other device can connect, the Wi-Fi is the problem.  

After implementing these preliminary measures, the next step is to connect the computer to the router with an Ethernet cable. This direct connection can solve Wi-Fi problems. If the internet still does not work after a computer has been directly connected, it means that something is wrong with the router. To troubleshoot this issue, the router and modem should be rebooted. If a reboot does not restore the Wi-Fi, it is best to check if there is an outage from your internet provider.  

Lastly, a user can contact their internet service provider to get professional assistance. If the router does work, installing a wi-fi extender will boost the connection around the building. Updating the computers’ Operating System can fix any bugs that may be slowing the computer down.  


Sources: Tech Bits: 10 Tips for Troubleshooting a Slow Internet Connection - Information Technology Services - TUportal6 

How to Fix Your Internet Connection: 19 Things to Try 

No Internet Connection? How to Troubleshoot Internet Issues | HighSpeedInternet.com 

 

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